Customer Solution Manager

Customer Solution Manager

You will make an impact in the following way:

  • You design MPLS networks based on customer requirements and translate them into a high-level conceptual network designs and solutions.
  • You are responsible for the on-time realization of the tender/project within time, scope and budget, coordinate all activities with the internal stakeholders and with the customers and closely interact with the sales and project manager(s) in the regions.
  • With your technical skills you are able to evaluate network requirements and designs as received from the customer and are able to translate these into a perfect fit solution.
  • Take the lead to answer RFIs (Request for Information) and RFQs (Request for Quotation) as received from end-customers/partners for which you are appointed as Customer Solutions Manager/Project Manager.
  • Present and defend, together with the sales manager, solutions to convince end-users, consultants, contractors and other stakeholders in the project.
  • Coordinate all technical and service requirements during project execution. 

What you will bring:

  • Education – You have a bachelor’s degree preferably in telecom/IT engineering with an experience of 5 years in technical, customer-oriented project management in an international environment
  • Networking – Detailed working experiences of designing Layer 2, industrial networking, MPLS-TP and/or IP/MPLS networks. This should include the knowledge about unicast, multicast, IP addresses/subnets, VLAN and routing protocols like OSPF and PIM, IP planning, telecommunications/IT network and infrastructure design
  • Customer-facing experience – You have experience in dealing with enterprise class world-wide customers and possess didactical skills to explain difficult items in a clear and understandable way for a broad ranges of listeners (end-customers, R&D)
  • Personality – Your main qualities are proactivity, assertiveness, effective and clear communication, leadership, enthusiasm, adaptability, diplomacy, empathy

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About OTN Systems

OTN Systems NV, located in Olen, Belgium, develops and markets the XTran (Excellence in Transport) telecommunication equipment, dedicated to the operational telecommunication departments of metros, light-rails, oil & gas, mining, ITS (intelligent highways, tunnels & bridges), ports, utility companies, public safety and industrial campuses. With OTN Systems’ unique products, it is possible to integrate different applications for voice, data, LAN, video, SCADA, etc. into one high-speed network in a single fiber optic backbone. More specifically, the OTN Systems products are at their best when it comes to mission critical networking. This is made possible by strong investment in product development and a highly skilled workforce, resulting in a unique product portfolio based on cutting edge technology.

OTN Systems is a trusted brand of Belden Inc., a global leader in high quality, end-to-end signal transmission solutions. Belden Inc. delivers a comprehensive product portfolio designed to meet the mission-critical network infrastructure needs of industrial, enterprise and broadcast markets.

Learn more about Belden.

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